Professional Telephone Selling

Delivering profitable business over the telephone

Business Need

With more and more business conducted over the telephone every call is an opportunity for increased profits and improved customer loyalty. But to excel in this critical area requires you to master some distinct techniques – and this course has been specifically designed to do just that.

Who will benefit?

Anyone responsible for making outbound telesales calls to customers or prospects.

High spots

• ‘Voicemail - friend or foe?’ – learn how to make voicemail work for you
• The TACK Telephone Laboratory – put your new skills into practice while you’re still on the course!

Course venues

TACK's telesales training courses are delivered across the UK.  Training courses and programmes typically run in London, Ascot, Reading, Daventry, Crewe and Coventry.